SINGAPORE: NEC Asia, a leading IT and network solutions provider and systems integrator based in Singapore, and a wholly-owned subsidiary of Japan's NEC Corporation, has been awarded  a contract to provide IT managed service support to Resorts World Sentosa (RWS), Asia's first integrated family resort destination.

In a statement on Monday, Marh 15, NEC Asia said with the contract, it would will provide IT managed service support to more than 40,000 network points at RWS for 36 months.

It said the project included round-the-clock service desk operations and IT technical support for the entire year, asset management and desktop security operation. The contract sum was not revealed.

"RWS is a world-class resort in this region, attracting global visitors for both work and play. Thus, IT support services are especially critical to the service-oriented industries as customers often expect smooth and uninterrupted services and operations, and any disruption to deliver services to visitors may create an immediate unpleasant experience or impression,” NEC Asia CEO Kiyofumi Kusaka said.

"NEC is experienced in providing similar IT managed services in Japan and globally, and we are extremely thrilled to be chosen by Resorts World Sentosa again, to support them for another part of its operations, in this mammoth destination."

RWS senior vice-president and head of information technology Yap Chee Yuen said: "NEC is a renowned and experienced vendor in the IT industry, and we are confident that they will be able to provide the managed services required to support our round-the-clock operations as well as value-add to the world-class services we provide."

RWS houses Southeast Asia's first and only Universal Studios theme park, the world's largest oceanarium (Marine Life Park), six hotels, a luxury spa (ESPA) and a casino among an array of entertainment, dining and shopping offerings.

One of the most expensive and extensive integrated resorts in the world, the S$6.59 billion (RM15.39 billion) RWS is developed by Asia's biggest gaming operator, the Genting Group.